Transparent IT Support Pricing for Auckland
No Hidden Fees, No Surprises
At ITNavigator, we believe in honest, upfront pricing. Here's exactly what our IT support services cost—no games, no surprises. All prices include travel within 30km of Auckland CBD.
No Fix, No Charge Guarantee
If we can't solve your problem, you don't pay. It's that simple.
How Our Pricing Works
Free phone consultation (15 minutes)
On-site diagnostic $99 (credited if you proceed with service)
We provide a clear quote before starting any work
You approve, we fix it right
Pay only when the job is done
Home & Personal IT Support
- Diagnostic visit(waived when proceeding with service)$99
- Virus/malware removal$129-$159
- Computer speed optimization$149
- New computer/device setup$129-$159
- Software installation$89-$129
- Email setup & configuration$79
- Printer & scanner setup$79-$99
- Data recovery(depends on complexity)From $199
- Hardware upgrades+ parts*$129-$179
- Smartphone/tablet training$89/hour
WiFi & Network Services
- WiFi troubleshooting & diagnostics$99-$139
- Router setup & configuration$129-$179
- Mesh WiFi system installation$199-$299
- Home network optimization$179-$249
- Fibre connection setup & testing$149-$199
- Network security configuration$179-$249
- Internet speed optimization$139-$189
Small Business IT
- Small business network setup$399-$699
- Office workstation setup (per device)$149
- Business IT consultation$199-$299
- Cloud service migrationFrom $599
- Server configuration$499-$999
- Ongoing IT support packagesFrom $150/month
- Business IT audit & assessment$299-$499
- Remote support for teams$90/hour
Smart Technology
- Smart home consultation$149
- Smart speaker setup (Alexa, Google Home)$79-$99
- Smart lighting/thermostat installation$129-$179
- Security camera installation+ equipment*$199-$399
- Smart device integration$99-$149
- Home automation system setupFrom $299
- Smart doorbell installation$99-$149
Website Development & SEO
Custom quotes provided - every business is unique.
What we offer:
- Professional website design & development
- Mobile-responsive, fast-loading sites
- SEO optimization for Google & local search
- Google Business Profile setup & management
- Ongoing maintenance & support
Fixed price service:
Google Business Profile setup $149
💬 Free Website Consultation: We'll discuss your goals and provide a detailed, transparent quote with no obligation.
AI Business Automation
Custom quotes provided — every business is unique.
What we offer:
- CRM setup with automated workflows
- Email automation sequences
- Appointment booking automation
- Lead nurture & follow-up systems
- AI assistant setup (ChatGPT, Claude)
- Business reporting automation
Free 3-Week Pilot
We build one automation for you, completely free. See real results before committing to anything.
💬 Free Consultation: We'll discuss your business needs and provide a tailored quote with no obligation.
General Rates & Information
Service Rates
- On-site support(1 hour minimum)$90/hour
- Remote support(1 hour minimum)$90/hour
- Travel within 30km of Auckland CBDFREE
- Travel 30-50km radius$30 surcharge
- Travel beyond 50kmBy quote
- After-hours/weekend service(no surcharge)Standard rates
- Emergency same-day serviceStandard rates
- Follow-up supportwithin 48 hours of serviceFREE
- Phone consultationAlways FREE
*Parts & Hardware:
Hardware, parts, and equipment are quoted separately based on current market prices. We source quality components and provide fair, transparent pricing. Typical examples: RAM $80-$200, SSD upgrades $150-$400, security cameras $150-$400 per camera (depending on specifications and brand).
Pricing Questions Answered
Ready to Get Started?
Contact us today for a free consultation and custom quote for your specific needs. Remember our guarantee: if we can't fix it, you don't pay.
All prices are in NZD and include GST. Prices effective as of January 2025 and subject to change. Custom quotes provided for complex or unique requirements. We service all Auckland areas. Emergency support available.