Privacy Policy

Introduction

ITNavigator ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IT support services or visit our website.

Information We Collect

We may collect the following types of information:

• Name, email address, phone number, and physical address
• Information about your devices and IT systems (for service purposes)
• Payment and billing information
• Communications between you and ITNavigator
• Website usage data and analytics

How We Use Your Information

• To provide and improve our IT support services
• To communicate with you about your service requests
• To process payments and send invoices
• To send you service updates and promotional materials (with your consent)
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@itnavigator.nz
Phone: 022 362 9693